Borrower User Information

Breaks out what borrowers are likely to encounter when receiving emails from the system, and how to take the appropriate action.

Borrower Overview: What to Expect During Your Home Appraisal
Your lender or financial institution uses a secure, web-based software system called Appraisal Firewall to order the appraisal of your home during a loan tr...
Mon, 26 Aug, 2024 at 8:01 PM
Securely Paying for Your Appraisal via Credit Card
Your lender may ask you to pay for your appraisal via your credit card. If your lender does this, they may use Appraisal Firewall to securely gather your pa...
Thu, 16 Sep, 2021 at 1:28 PM
Scheduling the Appraiser Visit at Your Residence
The appraiser that is assigned by your lender to perform the appraisal at your residence may contact you to determine the best day and time that works with ...
Mon, 30 Aug, 2021 at 4:27 PM
Viewing and Downloading Your Completed Appraisal Report
When your appraisal report is completed and delivered to your lender, your lender will forward a copy to you. When this happens, you may receive an email th...
Mon, 26 Aug, 2024 at 8:10 PM
Borrower Initiated Reconsideration of Value (ROV) Process
Borrowers may initiate a Reconsideration of Value (ROV) upon receipt of an appraisal report. This process is in accordance with guidelines and requirements ...
Mon, 26 Aug, 2024 at 8:05 PM