Your lender or financial institution uses a secure, web-based software system called Appraisal Firewall to order the appraisal of your home during a loan transaction – usually a mortgage loan, a refinance of an existing loan, an equity loan, etc.
Appraisals can take some time to complete. During this time, you may receive automatic email notifications from your lender that is using Appraisal Firewall. Email notifications may be about:
- Scheduling the appraiser visit at your residence
- Securely paying for your appraisal via credit card
- Viewing your completed appraisal
- Submitting a Reconsideration of Value (ROV) Request