Payment Processes

Explains the different types of payment options available, resending payment links to the borrower, and where to update credit card information.

Bill Me (Appraiser Bills the Lender)
The Bill Me payment type is where the appraiser invoices the lender for the order and the lender is the responsible party for remitting payment to the app...
Tue, 29 Apr, 2025 at 1:19 PM
Credit Card (on the Borrower's behalf)
Selecting Credit Card will add a new Payment section on the New Order screen. Any field with an asterisk (*) is a required field and will need to be entered...
Tue, 29 Apr, 2025 at 1:19 PM
Credit Card – Requesting Payment from Borrower
Selecting Credit Card – Request from Borrower will add the following fields to the Order section on the New Order screen:  Borrower Email – Email address ...
Tue, 29 Apr, 2025 at 1:20 PM
How to Update Credit Card Payment
Orders may need to have their credit card payment updated. This can be due to the credit card being expired, insufficient funds, etc. To update credit card ...
Mon, 28 Apr, 2025 at 8:37 PM
How to Resend Payment Request Links to Borrowers
NOTE: when credit card is the payment type, Appraisal FirweallX will ALWAYS handle collecting payment from the borrower and remitting payment to the apprais...
Tue, 29 Apr, 2025 at 1:20 PM
How Borrower's Securely Supply Credit Card Payment
This guide explains what the borrower will experience when they receive a request to pay for their appraisal order through Appraisal FirewallX, via credit ...
Mon, 28 Apr, 2025 at 8:35 PM