Appraisal FirewallX technology maximizes your relationships with your appraisers and streamlines the entire appraisal process. The technology automates appraiser selection, service areas, qualifications, and payment, while routing orders and messages to your trusted local appraisers. Best of all, you spend less time placing orders and get completed appraisals faster.
Various industry regulations establish enforceable appraisal independence standards for all lenders. Appraisal FirewallX provides documentation and audit tracking so that you can prove to auditors that every appraisal was developed free from influence.
Content Includes:
Basic Usage and Layout
Use the action links along the left-hand side of your account to perform specific actions in Appraisal FirewallX: view all your existing Orders, create a New Order, view all unread messages via the Messages feature, work with older orders in Archives, and use Reporting to help with billing and order management.
The Orders section contains all your appraisal orders. You can use the Pipeline and Post Delivery management tools to filter your search to specific order types. Click on an order within any list to open it and review the order information. When complete, you can access the appraisal PDF report from within an order.
Profile
Accessible by clicking the person icon at the upper left-hand side of your account, you can use the My Profile option to view and edit your account information, including address, phone numbers, and login credentials. You can also view your Company Profile information to see corporate contact information.
New Order
Click the New Order link along the left side to order an appraisal. You may have numerous product types available, however, to place a traditional appraisal order, select Residential.
After the product type has been selected, users are brough into the New Order screen, which contains up to four sections that collect Loan, Property, Order, and Payment information. Providing accurate property data helps the appraiser or AMC quickly identify pertinent order details.
In the Loan section of the New Order screen, enter borrower information as well as add other users under your company (if listed) that should have access to the order and will be sent order email notifications. When a green checkmark appears at the upper right of the section, all required information has been input, and you can move onto the next portion of the New Order screen to continue filling out order information.
For a complete walkthrough of creating a new order, refer to our Placing a New Order guide.
Messages
Please refer to the managed users Messages article for more information.
Archives
Please refer to the managed users Archives article for more information.
Reporting
Please refer to the managed users Reporting article for more information.