Selecting eCheck will add a new Payment section on the New Order screen. Any field with an asterisk (*) is a required field and will need to be entered to have the Order button available. Appraisal Firewall is the party responsible for remitting payment to the appraiser since Appraisal Firewall is processing the payment type.
Please note that an eCheck Owner must be selected as the User or Borrower to ensure the Order button at the bottom of the screen is enabled. Selecting the appropriate eCheck owner will also aid in accurate billing activity information.
- User – The eCheck would belong to the User, i.e. the user placing the order.
- Borrower – The eCheck would belong to the Borrower.
Under the Account Type, Checking will be the default option. Select the dropdown for additional account type choices.
- Checking – Payment will come for the eCheck Owner’s Checking Account. Routing number and account number will need to match the selected account type. A Check Number must also be provided.
- Savings – Payment will come from the eCheck Owner’s Savings Account. Routing number and account number will need to match the selected account type. A Check Number must also be provided.
- Business Checking – Payment will come from the eCheck Owner’s Business Checking Account (if applicable). Routing number and account number will need to match the selected account type. A Check Number must also be provided.
Within the Payment section, you will see a disclaimer to the right. This is to inform users that the authorization receipt on the Communications Log is not a verification of payment. Rather, it is an authorization that the Bank Account is authentic.
When viewing the Communications Log, the authorization will be displayed as the following:
Opening the Payment Authorization will look like the following, where the last four digits of the check number and Bank Account will be displayed:
Order assignment occurs simultaneously once the Payment Authorization posts. On the order acceptance screen, the appraiser will have access to the Payment Terms, which will display that Appraisal Firewall is responsible for paying the appraiser. This is because Appraisal Firewall is the party processing the payment type.
Another location the payment is disclosed for all parties is the Print view from the Property Information (house icon) tab.
Located under the Payment Details heading, the information will display that Appraisal Firewall pays the appraiser directly. Additional information shown is how much the appraiser is charging for the work completed and if any service fees are assessed by the appraiser. In the example below, the appraiser would collect $3.
The Billing Details tab will also display the party responsible for paying the appraiser. This can be found towards the bottom of the screen.
When an appraiser accepts the order, this will trigger the transaction to go through, collecting the funds from the Bank Account via the entered eCheck.
Once the order is completed, Appraisal Firewall will remit payment to the appraiser. Since Appraisal Firewall is the party responsible for remitting payment, any service fees the appraiser is responsible for paying will automatically be deducted. Payment cycles by Appraisal Firewall occur twice a month.
- Orders completed between the 1st and 15th of the month will have payment remitted on or around the 20th of the month.
- Order completed between the 16th and End of the month will have payment remitted on or around the 5th of the following month.