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How to Get Started Submitting Appraisals to the EAD Portal

Use these instructions to guide you through the EAD portal process. These instructions will help you gain access to the portal, and to access your Lender ID and your Business Unit #. You will need your Lender ID and your Business Unit # in order to activate the connection between Appraisal Firewall and the EAD portal so that you can submit your FHA appraisals to the EAD portal right from within Appraisal Firewall.

How to Get EAD Portal Access - Lender Onboarding

Getting EAD portal access involves a lead in your office contacting your FHA Connection (FHAC) application coordinator to begin. This is a process called Lender Onboarding. The application coordinator will work with you to establish an FHA-approved Lender Administrator in your office who will complete the registration with FHA to be able to access the EAD portal. Follow the instructions below, which are based on the FHA Lender Admin Guide that can be found at the end of this walkthrough. 

1. Contact your FHAC Application Coordinator and request to be setup with a Lender Administrator for the EAD Portal. Training module page 5.

2. Login to FHA Connection (FHAC), go to the ID Maintenance menu, find the FHAC User Profile screen, and get your Appraisal Portal One Time Key for the EAD portal. Training module page 8.

a. The Appraisal Portal One Time Key will be used for the initial login to the EAD portal.

b. This Key will authorize and complete the connection between the EAD Portal and FHA Connection (FHAC).

3. The person that is designated to be the EAD Lender Administrator will soon receive an email from "ead-noreply@veros.com"

4. Click the link that is included in this email to complete the connection between FHAC and the EAD portal. Training module page 9.

5. You will be taken to the Self Registration page for the EAD portal. Complete all of the required fields here to be granted access. Training module page 10.

6. You will then receive an EAD Email Validation request to ensure that this is a valid email address. Click the link in this email to continue. Training module page 11.

7. Follow the instructions on the EAD portal pages to complete your login access to the portal. Training module pages 12-13.

8. As the Lender Administrator, you will then need to create a Business Unit for your organization. Follow the instructions to do this. You will also be responsible for the following items. Training module page 14.

a. Setting up business units

b. Adding other users from your organization for access to the EAD portal.

c. Inviting Lender Agents, or designated and trusted third party companies that can submit appraisals to the EAD portal on your behalf, and

d. Managing users and Lender Agents.

Accessing your Lender ID from the EAD Portal

These instructions are based on FHA training module page 37.

1. Once you are setup to login to the EAD portal, you will need to get Your Lender ID and make a note of it so that you can set it up in Appraisal Firewall.

2. From within the EAD portal, click the Lender IDs menu option at left.

3. On the Lender IDs screen, find the Assigned Lender IDs section, and make a note of it.

4. You will need to enter your assigned Lender ID into Appraisal Firewall to activate the connection to the EAD portal.

Inviting Appraisal Firewall to Be Your EAD Lender Agent and Getting Your Business Unit #

These instructions are based on FHA training module pages 38-32.

1. In the EAD portal, go to the Relationships menu option.

2. On the Relationships screen, click the Select Lender Agent drop down list, and choose Appraisal Firewall.

3. Click the Invite button.

4. Appraisal Firewall will then receive the invitation and accept it. You will receive an email notification once the invitation has been accepted by Appraisal Firewall.

5. In the EAD portal, click the Relationships menu option.

6. Find the Current Relationships section. In this section, find the Relationship Name column. You will see an entry that is similar to "your company name - Appraisal Firewall." For example, if the name of your organization is ABC Bank, you would see "ABC Bank - Appraisal Firewall."

7. Once you have located the Appraisal Firewall relationship, find the Business Unit Number column, and make a note of the Business Unit # for the Appraisal Firewall relationship.

8. You will need to enter the Business Unit # for this relationship into Appraisal Firewall to activate the connection to the EAD portal.